New Member
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1 Message
holy crap ... myAT&T.com
I have been trying to logon to myAT&T.com for an hour ... your "chat Subject Matter Expert assistant" told me to "wipe" (factory reset) my mobile phone and start over. I then got routed to a different Subject Matter Expert who kindly linked me with a service that asked for my credit card info so they could assist me.
Are you all NUTS? I am just tyring to access the status of my family mobile account.
You have obviously frigged up the login for the AT&T phone service when you spun off DirecTV. It cant be that hard to explain to me what I need to do ... please help
ATTHelp
Community Support
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232K Messages
11 months ago
Hello mox, we're here to help you with signing in to your account.
Let's meet in a Direct Message so that we can review your account. Please check you Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).
Looking forward to speaking you!
Carlton, AT&T Community Specialist
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