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Contributor
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3 Messages
Wednesday, April 18th, 2018 9:49 PM
Cell Tower Data
Is there a way for an AT&T Wireless customer to get the cell tower data associated with his or her cell phone calls?
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ATTHelp
Community Support
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232.2K Messages
6 years ago
Hello @meb1234.
This is a great question! It’s not common something like this comes along. Allow me to provide some information for you.
Currently it is not possible for a customer to gain access to the tower data in regards to their own interactions. This is due to potential stability and security issues for all customers. I apologize for the inconvenience this may incur.
If you have any additional questions or concerns, reach out to us at your earliest convenience. I hope you have a wonderful day.
Alex, AT&T Community Specialist
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meb1234
Contributor
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3 Messages
6 years ago
This is a very unsatisfying reply! Since I assume AT&T will provide this information if requested to law enforcement agencies and tax authorities, it is a terrible disservice to customers not to provide this information to the customers themselves.
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formerlyknownas
ACE - Sage
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117.7K Messages
6 years ago
@meb1234
What you can get is your usage details, which is in your My ATT Account. All calls, text and data
I’m not sure what your goal is, or why you are asking for tower details. Your devices may connect to several towers during a trip out. I connect to more than half a dozen towers during my daily drive.
This usage detail is published in each of your paper or online bills.
Sample of part of my bill with just data usage.... page 37 of 43.
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meb1234
Contributor
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3 Messages
6 years ago
where you were on a given day or days. The usage data doesn't indicate
where you were when you made or received a call, but for incoming calls
only says "incoming" and for outgoing calls only lists the location
identified with the cell phone number you called. By contrast, tower data
would give at least some indication of where you were when you made or
received the call.
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
Regardless of how you feel about the answer, no carrier provides this information to users. If you have location services enabled, your phone probably has a record of your location already.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
If it's that key that you prove to someone where you are (and it's not a situation involving the courts), make a purchase and keep the receipt.
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SimonJVarley
New Member
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1 Message
2 years ago
Its not true that no network provider will provide this. In California users can request celltower data for their account. This has proved to be key as California stopped subpoena requests for other users due to privacy restrictions so self requesting data is key for litigation investigations.
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