$250 visa card

Thank you for reaching out to us @Bmarkrivera

Allow us to guide you in the right direction with your gift card redeeming situation.

For any gift card redeeming questions and other concerns, our Rewards Department is available at 800.288.9983 to be of further assistance

• Mon-Fri: 7:00 am - 7:00 PM, CST
• Closed Saturday & Sunday

We hope this information helps answer your question.

Dwight, AT&T Community Specialist

Looks like you passed the 45 days. Check your spam folder and also did you port a number in? 

$250 REWARD CARD OFFER

Switch to AT&T and keep the phone you love

New and existing customers get a $250 AT&T Visa® Reward Card when they add their phone to a new or existing wireless plan. Online only.

Ltd time. Instructions for redemption after 45 days. Redemption required. Requires port-in of new line & elig. service. Other terms apply. The AT&T Visa Reward Card is issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. See offer details

Love it? Keep it!

Keep the devices you already love

Switching is easy! Plus, current customers can add a line or upgrade to a new wireless plan.

Make sure they’re unlocked

Contact us, your current provider, or the device manufacturer. Here’s help for current customers.

Pick the right plan

Choose a new plan or add a line to an existing wireless plan.

Get a $250 AT&T Visa Reward Card when you Bring Your Own Smartphone to AT&T

When you order online, activate service on your existing smartphone and port-in a new line, get a $250 AT&T Visa Reward Card

Subject to change

You'll need to:

Bring your own (“BYO”) compatible, unlocked smartphone.

Add a new line to a new or existing account and port-in an existing number from another carrier.

Activate postpaid wireless service (voice and data).

Redeem Reward Card within 75 days of receiving email or letter with redemption instructions (must maintain active service for at least 45 days to receive instructions and until fulfillment).

After all that you'll get:

$250 AT&T Visa Reward Card (delivered 3-4 weeks after redemption)

Important Notes:

Limit two Reward Cards per account.

BYO device must be a smartphone; tablets not included. Some phone features may not work on AT&T network.

To qualify for Reward Card, wireless line must remain active on your BYO smartphone and in good standing for 45 days. You will receive an email or letter with redemption requirements after qualifying. Redemption is required within 75 days from reward notification email or mail date.

You must maintain qualifying service through reward fulfillment.

Reward Card expires at month-end 6 months after issuance.

I called at&t rewards. The rep gathered my info and agreed that I qualified for the reward but the reward was never entered into the system. She manually entered it and said I'll get an email in 3 week to claim my reward.