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2 Messages
Sunday, May 5th, 2024 10:38 PM
Uverse, no signal.
Lightning in our area 2 hours ago, Uverse (TV) went blank. Anyone else without service?? Any idea when service is coming back???
Questions
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Updated
12 days ago
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baseballisback
ACE - Professor
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7.7K Messages
13 days ago
Have you tried rebooting?
Unplug everything.
Plug the gateway and WAP back in.
Wait for normal operations.
Plug the DVR back in.
Wait for normal operations.
Plug the receivers back in.
Wait for normal operations.
As you're plugging it all back in, make sure all connections are tight.
If it still doesn't work, call 800-288-2020 and ask for technical support.
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my thoughts
Former Employee
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22.4K Messages
13 days ago
Did you check for reported outage?
I suspect you had a near lightning strike to pole or ground that has damaged equipment, if others services are working you need to call to schedule an appointment.
What lights are on the gateway? If any?
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JJMMM
2 Messages
12 days ago
All red flashing lights, phone service is out also
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