Mentor
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50 Messages
No channels in TV listings on U-verse.com
Anybody getting the following message when trying to use the TV listing on Uverse.com
Sorry, no channels match your filters.
Try removing a filter to see more channels.
I'm not using any filters that I know of.. The Recordings & Scheduled screens work fine
but there are no TV listings.. Just wondering if it's just me or is anybody else has this
problem..
Don't use them that often but they are handy if you forget to set a show to be recorded
after you've left home
TIA
67gt6
Voyager
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1 Message
10 years ago
Did this ever get resolved. I have the same problem and tried toi resolve with live chat but only wasted over an hour with "Anand". Very frustrated dealing with him.
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jodog4
Mentor
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50 Messages
10 years ago
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JefferMC
ACE - Expert
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35.3K Messages
10 years ago
The older, and apparent better, one has likely been phased out permanently. They probably had forgotten about it, then realized it was there and shut it down. Sad, really.
Their web presence seems to be more about look and tablet compatibilty than functionality these days.
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JadedPixie
Scholar
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225 Messages
10 years ago
Ugh. I was so happy a couple months ago to to discover the one that now seems to be gone forever because it actually worked. Now like everyone else I get directed to the non Yahoo one that gives me the message about filters. Peeves me off that this post is over a year old and there's still NO resolution in sight.
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shaee
Mentor
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84 Messages
10 years ago
Att customer care on twitter told me not everyone is going to like the redesign, when I pointed out the issues. They Cookie cutter replied, they'll forward it to their design department.
The old online guide powered by yahoo was good , I could set my weeks recording or browse easily.
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jodog4
Mentor
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50 Messages
10 years ago
Just spoke to ATT CustomerCare rep. He thinks the problem is my zip code.. If you enter your zip code & get a message that UVerse is not available thats the problem.. When you sign in the guide automaticly filters by your zip code & if it shows unavailable the TV listings will not show up. He is pretty sure this is the problem & is going to contact the network people about it.. Told me he would keep a check on it & notify me of any progress.
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JadedPixie
Scholar
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225 Messages
10 years ago
When I open an ingognito window in Chrome, go to that page and enter my zip all the listings do indeed disappear and it gives the message that Uverse is not available for
US zip code *****. So that rep is on the right track it seems, now we'll have to see if the network people actually do something about it.
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jodog4
Mentor
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50 Messages
10 years ago
I now have TV listings when I sign in.. Looks like they finally got it fixed.. Hope everybody's guide is working now.
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JadedPixie
Scholar
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225 Messages
10 years ago
Still nothing for me. I hope we're not going to have to get this taken care of on a case by case basis.
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jodog4
Mentor
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50 Messages
10 years ago
Hope not also.. you might want to email the ATT CustomerCare rep about it just in case . I used the blue envelope at the top of the fourms but it sees to be miss since they changed the layout. Don't know exactly how to contact them now.
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