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Contributor

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1 Message

Mon, Apr 1, 2013 9:39 AM

how do i access my dvr from my computer

I'm new to the u-verse and since, i've had it for about a month and a half i have chatted online and everyone has been helpful but i'm once again in a stump... I first had problems with the Internet connection now i would like to access my dvr from my computer which i was told was one of the futures that are included with my package but all I get is a error message maybe i'm doing something wrong if so can someone help i have almost had it with typing back and forth with customer service over and over...

Responses

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Official Solution

slickfddi

Scholar

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20 Messages

7 years ago

Please visit http://uverseonline.att.net/ where you are able to stream U-Verse content directly from our servers. We also offer up to 8 hours of downloaded content to your mobile device through the apps available on our site.Due to licensing restrictions, we do not provide the ability to remotley view the content recorded on your DVR.

Thank you for choosing AT&T and being the best part of it!

Accepted Solution

Official Solution

ACE - Expert

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14.9K Messages

3 years ago

Online access was discontinued Nov. 1 and is now available only through the Uverse app.

When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

IT_Moose

Associated Member

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248 Messages

3 years ago

Hey everyone who might be viewing this thread, when this was first posted 3 years ago yes, this was supported, currently though you can manage your DVR though the U-Verse app on your phone/tablet, as www.uverse.com was discontinued on Nov. 1st 2017

*I am a trusted partner that is associated with AT&T, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Community Support

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6.7K Messages

5 years ago

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For more information on troubleshooting your DVR check this article

 

Videos recorded on your DVR cannot be viewed on other devices, however for videos that are also available on uverse On Demand, there is a "watch option" on the u-verse app. 

 

by ATTU-verseCare

AT&T Customer Care

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
ApexRon

Professor

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2.2K Messages

7 years ago

Not sure what you want to access on your DVR or the method on your computer that you are using, perhaps you could elaborate. For me, I used to be able to view what was recorded (not the content itself) but for the past several weeks that has been disabled on the ATT/Yahoo web site. I had been told that they were working on enhancing the capability.

Perhaps a Community Manager would be kind enough to provide an official answer.

_____________________________________________________
paulgarcia

Former Employee

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120 Messages

7 years ago

Hello there.

Unfortunately, there is no way for us to access the recordings on the DVR (or copy it) through a computer. This is due to copyright restrictions.

If you're looking at the available USB ports on your DVR, these are not for computer connections. These are for USB wireless sticks that come paired with Point Anywhere Remote Controls.

Contributor

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1 Message

7 years ago

I am curious why it is ok to watch a program live on your TV or remotely, record it on the dvr and watch it later on the TV, but not watch the program on the dvr later remotely? What does watching a dvr recorded program remotely have to do with licensing that does not apply when you watch it off the dvr on your TV?
aviewer

Expert

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10.1K Messages

7 years ago

Caliguy809 - The content owners take every opportunity to extract every penny. There are other such apparently arbitrary barriers -
Notice that you can watch live remote for some. For others, you must be at home.

You can watch on an IOS device, but you cannot connect to a TV. To watch on a TV you need an STB or a computer with a browser.

On an iphone, you can download content, but not an ipad. Same if you load the iphone app on an ipad. Actually you cannot even watch in that case.

If you want to watch your recordings remotely you need a slingbox or one of the many similar devices.

Tutor

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2 Messages

6 years ago

Due to licensing restrictions, we do not provide the ability to remotley view the content recorded on your DVR.

 

This is pathetic, Directv offers this service for free to their customers.

jayip54

Tutor

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12 Messages

6 years ago

If I am travelling out of the country can I access these these?

aviewer

Expert

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10.1K Messages

6 years ago

jayip54 - What specifically do you want to access? What do you mean by these? Please be as specific as possible.

 

In country or out of country is not different. In home & out of home is for some things.

jayip54

Tutor

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12 Messages

6 years ago

i will be on vacation in Cozumel and want to view some of my favorites from UVerse on-line while there on my laptop. I have been told that sometimes streaming is restricted by ip address.

aviewer

Expert

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10.1K Messages

6 years ago

jayip54 - Anything is possible. I have not seen any posts complaining about that. I suppose a hotel could block some activity in order to make you use something you need to pay for.

You cannot view recordings on the DVR. You can only manage DVR recording.

Live or on-demand streaming on a computer is uverse,com via a browser. Use an app for same on portable devices. These are based on what level you subscribe to & quite reduced outside the home.

Consider a one month free trial for Amazon Prime, Netflix or HULU plus or any other that you can find for content.

Let me know if you find a source for current Jeopardy episodes.

Master

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6.9K Messages

6 years ago

Or get a Slingbox and you can watch your TV whereever you go.  

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
MustangGrl

Contributor

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3 Messages

5 years ago

So you expect us to pay outragous amounts for this TV service, when we were promised that we would be able to watch all of the content on our DVRs remotelly (the person at ATT when I signed up told me this as well as my installer) and then that ends up being a flat out lie and now we're recomended to spend $150-$300 on a Slingbox because of it?

Are you kidding me? How does ATT expect to keep customers like that?

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