Contributor
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1 Message
HBO GO Sign In
I subscribe to HBO on my Uverse account and every time I try to sign in to HBO Go, it says it appears that my subscription dos not include HBO. I have called customer service numerous times to only be transferred to a closed office or hung up on. I have spoke to different reps and none have answer for me. Need help!!! Getting ready to cancel all my premiums through AT&T if not fixed.
ATTHelp
Community Support
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232.3K Messages
5 years ago
Hi @mtvaldez,
We appreciate you taking the time to make sure that we are aware of the issue and want you to know that technicians are already working toward a resolution as quick as possible. We apologize for this inconvenience. As a work around you can view some content using the U-verse TV app or On Demand.
Dee, AT&T Community Specialist
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Kong57
Guru
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644 Messages
5 years ago
Try using your @ATT.net address
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Venoxcide
Teacher
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10 Messages
5 years ago
I'm having the same problem - using either my @ATT.net address or my regular gmail gives me the same error.
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