Contributor
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1 Message
Guide button on TV remote won't work
Neither the "Guide" or "Info" buttons on the TV remote work. Absolutely nothing happens if you press them. No information about the program is presented, and no information about schedules on the channel and nearby channels is presented, either. (The remote works; the batteries were the first thing I checked.)
This happened very suddenly earlier this afternoon.
Any suggestions?
Accepted Solution
Official Solution
mibrnsurg
Expert
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20.4K Messages
9 years ago
Make sure the ATT button top left has been pushed for Uverse control.
Chris
__________________________________________________________
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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maxxigramg
Tutor
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4 Messages
7 years ago
I don't have any information on most of the channels on my guide either. Didn't have it last night on recorded shows.
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maxxigramg
Tutor
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4 Messages
7 years ago
Where's this magic Uverse button? On my DVR?
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skeeterintexas
ACE - Expert
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27.8K Messages
7 years ago
Try rebooting your DVR. Hold the oval button in for 5 secs. or until it starts flashing.
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