Tutor
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8 Messages
Uverse remote and APEX parental lock (red key)
Posts: 1
Registered: 03-03-2012
Uverse remote and parental lock (red key)
03-03-201212:44:55 PM
I am hoping for a solution! I have spent days on the phone with customer support and they cannot seem to help me. They have even swapped out the receiver and the problem remains...... I have a tv with a blue screen and a red key in the lower left hand corner. The only thing the remote will do is turn the set on and off. Even the controls on the tv itself will not work. After look around, it appears that the parental lock got turned on (perhaps by a 10 year old) and I cannot find the answer to turn it off. It seems that there is something on the remote that I can manipulate to correct this, but I don't know what that would be. Any help is appreciated
smzolar
Contributor
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2 Messages
10 years ago
Just did this - was about to throw it in the trash and decided to look this up - this worked perfectly.
Thank you!!
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handydutchopa
Contributor
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1 Message
7 years ago
The instruction to hold both the function (F) and the mute key down on the Apex TV Remote at the same time proved an instantaneous correction to the blank screen with a red key in the lower left hand corner of screen. The key had mysteriously appeared on the screen and I had experienced the same frustration as cpbourgeous before finding this simple solution. Thank you.
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