AT&T Community Forums

DVR Only records 2 programs

My DVR is only allowing me to record 2 shows at a time when it should do 4. It shows a conflict and makes me chose 2 of the 3 or 4 shows I have selected. How do I fix this so I can record all 4 shows

Responses

Accepted Solution

Official Solution

ATTHelp

Community Support

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231.7K Messages

2 months ago

Hi @troublemonster! We hear you and we're happy to assist you.

We recommend you to follow the basic troubleshooting steps:

Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. (This takes 5-8 minutes and impacts any DVR recordings in progress.)
Press the Recorded TV button on your remote if your recorded program is frozen or missing.

Meanwhile, you can check the article for⁠ Fix issues with your U-verse TV recordings.

Let us know if you have any other questions or concerns.

Thank you for visiting AT&T Community Forums!

David P, AT&T Community Specialist.

0

skeeterintexas

ACE - Expert

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27.8K Messages

2 months ago

Have you tried rebooting the DVR?

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JefferMC

ACE - Expert

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35.3K Messages

2 months ago

Yes, (a) reboot the DVR. (b) check the DVR Menu for System > Options for the number of streams allowed.

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thechef1

Tutor

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416 Messages

2 months ago

What type of broadband connection do you have and what speed?

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thechef1

Tutor

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416 Messages

2 months ago

There are stream limits based on your service that may be impacting what you can do. See https://www.att.com/support/article/u-verse-tv/KM1042519 for details.

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troublemonster

DVR Only records 2 programs

ATTHelp

skeeterintexas

JefferMC

thechef1

thechef1

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