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troublemonster's profile

1 Message

Sunday, February 18th, 2024 3:24 AM

DVR Only records 2 programs

My DVR is only allowing me to record 2 shows at a time when it should do 4. It shows a conflict and makes me chose 2 of the 3 or 4 shows I have selected. How do I fix this so I can record all 4 shows

Accepted Solution

Official Solution

Community Support

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231.4K Messages

2 months ago

Hi @troublemonster! We hear you and we're happy to assist you.

 We recommend you to follow the basic troubleshooting steps:

  • Restart your U-verse TV receiver (DVR) by holding down the POWER button for 5 seconds, then press it again to restart. (This takes 5-8 minutes and impacts any DVR recordings in progress.) 
  • Press the Recorded TV button on your remote if your recorded program is frozen or missing.

 

Meanwhile, you can check the article for⁠ Fix issues with your U-verse TV recordings.

 

Let us know if you have any other questions or concerns.

 

Thank you for visiting AT&T Community Forums!

David P, AT&T Community Specialist.

ACE - Expert

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27.7K Messages

2 months ago

Have you tried rebooting the DVR?

ACE - Expert

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35.1K Messages

2 months ago

Yes, (a) reboot the DVR.  (b) check the DVR Menu for System > Options for the number of streams allowed.

Tutor

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407 Messages

2 months ago

What type of broadband connection do you have and what speed?

Tutor

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407 Messages

2 months ago

There are stream limits based on your service that may be impacting what you can do. See https://www.att.com/support/article/u-verse-tv/KM1042519 for details.

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