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Thu, Apr 8, 2021 7:00 PM
I would like to transfer the films recorded to the new ATT uVerse DVR. How do I do that?
5 d ago
ACE - Expert
9 d ago
Sorry. Not possible.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
Good question, @Bubba1Mia!
Unfortunately there is no way to transfer recordings to a new DVR.
If you have any other questions, feel free to reach out!
Thank you for being the best part of AT&T!
Raiden, AT&T Community Specialist
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6 d ago
Wow. I feel like raising (Edited per community guidelines) about this. Probably because I was told something different when agreeing to replace the DVR.
Someone needs to train the telephone tech support that the transfer is not possible. What a mess and what an inconvenience. (I recorded films in which I am one of the actors!). It’s time for me to “cut the cord,” and find another way to record video that I can keep. Wow!
The option of moving recordings from one DVR to another has NEVER been an option with Uverse.
People tend to mistakenly think that recordings on a DVR are PERMANENT when the truth is that DVRs exist to give us the option of watching something at a later date...not for all eternity.
My daughter is a very successful attorney, comedian, podcaster and actor and has been featured on different local and national programs and commercials. While I enjoy recording those programs, I know that they're there until I have to replace the DVR.
Even if you find a movie that you were in On Demand, you cannot be assured that it will live on in infamy. Your only option to ensure that you have a lifetime, tangible record is to buy the DVD.
Well, skeeter, that clears up ONE issue (with your clear cut opinion). Sounds like excuses.....
I guess if one pays for a service (recording a film), it’s yours (see Apple and others for buying films). I think the fee one pays for “renting” the DVR, and the monthly fee for TV service ENTITLES one to keep a recorded film or TV episode FOREVER. Prove me wrong.
What about being told by an AT&T team member that it WAS POSSIBLE to transfer from the old DVR to the replacement?
“Never been an option?” I don’t get that.
Well I've had Uverse TV for 14 years (2007) so I feel that I probably have more hands-on experience than many. I was there in the beginning when we got 2 SD streams and 1 HD stream and all receivers were hard wired.
Unfortunately, CSRs have been known to offer incorrect information.
How can we improve?
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