Contributor
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3 Messages
HBO Go & Showtime Anytime NOT WORKING
I most definitely have Showtime and HBO yet I have been unable to access HBO Go and Showtime Anytime. I get a message saying that I am not a subscriber. I have spent hours with Uverse techs and Showtime Anytime support to no avail. I am going to leave ATT over this. Please give me some honest feedback on what is going on at ATT. You MUST be aware there is an issue out there. Yes I am using the same email address although I have to use my phone with wifi turned off to even get the prompt to enter my email. Yes I have tried logging on to my uverse account first to re-authenticate. It is an issue on ATT's end not mine, not HBOs and not Showtime's.
mibrnsurg
Expert
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20.4K Messages
9 years ago
@Ruggeria Click the ATT Uverse Care link in my signature, send the PM, explain your HBO GO/Showtime anytime situation.
Include your account #, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
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texasguy37
Expert
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14.5K Messages
9 years ago
Are you trying to access this on a PC or a mobile device?
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