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notgoingforit's profile

Contributor

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3 Messages

Wednesday, May 9th, 2018 6:52 PM

Reward Card Scam

When I placed my order, I was promised a $100 reward card. Was told today there's no record of the reward card offer in the system. I've since found this is a common issue which means ATT is scamming people. [Edited to comply with Guidelines]Scamming your customers is not okay!

Community Support

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232K Messages

6 years ago

Hello @ notgoingforit.


I’m sorry to hear about the issues you’ve been facing with receiving this rewards card.  Please allow me to provide some information.


We are still offering the $100 rewards card for new DirecTV and U-Verse services.  This offer started on April the first and is still running.  You will need to claim your reward at: https://soc.att.com/2rEkC5q.   Please let us know if this helps.


If you have any additional questions or concerns, please, reach back out to us at your earliest convenience.


Alex, AT&T Community Specialist

Contributor

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3 Messages

6 years ago

This automated reply was a waste of time.  But I'm good.  

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