Contributor
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1 Message
RENEWING CONTRACT
I am currently TRYING to renegotiate my upcoming contract (due to expire end of July). I have gotten absolutely nowhere with the poor customer service employess...trying to sell me something that is not of interest to me. ALL I want is to renew what I have, at a better rate. Is is in ATT mission to not try to keep/retain customers. I am not satisified with what they are offereing me...and its less then what I have at a much highter price. Certainly I have been a good customer...a long standing customer and have referred many people to this service....
Hopefully you can help me out
ATTU-verseCare
Community Support
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6.7K Messages
8 years ago
Hello @gsw1952,
As with most providers, our promotions are designed to expire. We would be happy to look at your account to see what the system has available. You can also log into your account at att.com. Some promotions available to you there, are not in our system. Send us a message by clicking here. Be sure to include your name, 9 digit U-verse account number, phone number, and the best time to reach you.
We will get back to you as soon as possible via email. In the meantime, let us know if you have any other questions or concerns!
-ATTU-verseCare
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