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theresabliss's profile

New Member

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1 Message

Friday, February 25th, 2022 5:06 PM

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corporate headquarters address

I have a problem with my Direct TV billing. They are charging me for one additional receiver that I do not have. I have called Customer loyalty twice and they can't seem to figure out what equipment I have and don't have. The problem is that I've been billed $7.00/mo extra for approximately 32 months. The so called, customer loyalty representative was worthless and rather than solve the problem just made it worse. I would appreciate the name and contact information for the Customer Loyalty VP of both Direct TV and ATT.

Visitor

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7K Messages

2 years ago

Just to let you know, support for DIRECTV Services has moved to the DIRECTV Community Forums site. If you slide over forums.directv.com, you’ll land in the right place. 😊

ACE - Expert

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24.4K Messages

2 years ago

File a complaint with the BBB. That will go to Corporate and someone from the Office of the President will contact you.

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