Contributor
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2 Messages
AT&T Uverse login doesn't load for HBO Go, TLC, network websites on browser
Whenever I try to login to HBOGO, TLC.com or other network websites on my computer browser to watch shows the redirect for AT&T login never loads. So when it asks me to click on my provider and I click Uverse the login page to enter my credentials doesn't load. I've tried Chrome, Firefox and IE and all three don't work. I even tried to suggested go around of logging into my uverse account under one tab then opening the HBO Go in a new tab for it to automatically see I'm logged in and that still doesn't work. I checked my pop up blocks, firewall, virus software, etc and still nothing.
These are the error messages I get when I click on the link for Uverse to login.
- IE: Make sure the web address https://loginprodx.att.net is correct.
Chrome: loginprodx.att.net took too long to respond.
Firefox: Blank screen
Anyone else had this issue and can help me figure it out?
ATTHelp
Community Support
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232.1K Messages
5 years ago
We'd love to help, @csweettie.
Since you've eliminated most possible browser issues, have you tried resetting the password for your U-verse user ID?
Let us know if this helps, so we know how to proceed.
John, AT&T Community Specialist
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csweettie
Contributor
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2 Messages
5 years ago
even loads for me to enter a user ID and password. The login page goes
blank when I click on my provider. When I click on Xfinity or direct tv
the page loads properly to their log in pages. But when I click AT&T Uverse
I get a blank white screen or the error loading messages.
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ATTHelp
Community Support
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232.1K Messages
5 years ago
Hi There @csweettie,
To get started with your resolution, we will be sending you a private message to your forums inbox.
Once you get the notification, please do the following steps:
1. Log-in to your forums account.
2. Click on the envelope icon
3. Click on the message that you get
4. Reply to that message only
Just a reminder: Please do not post any personal information such as, email addresses, phone numbers, or account numbers on this public thread.
We look forward to working with you to get this resolved.
Matthew, AT&T Community Specialist
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