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网络锁请求

你好国外的客服人员为什么我的网络锁请求失败了是哪里不符合吗还是网络的问题

Questions

54

1

0

我的iPhone无法解网络锁

我们无法解锁此设备,因为我们无法在AT&T出售的设备数据库中找到它。请致电800.331.0500寻求帮助。

Questions

89

0

0

Accepted Solution

Official Solution

申请解锁运营商锁

我的手机是欠费了吗可以帮我查一下吗我有运营商锁

Questions

813

4

0

求各国大神解att锁

第一次用卡贴机,解不开锁,求帮忙解一下! IMEI:353223144790376

Questions

45

1

0

Accepted Solution

Official Solution

Why hasn't my veterans discount started?

I was told about a veterans discount when I opened the account. Followed all the instructions and uploaded all the requested files.  Now 4 months in and ask about why it hasn't started.  Being told that the web site doesn't accept DD214 or driver License.  Agent gives me customer loy

Questions

935

4

0

我是以明中国人,现在想申请解锁我的iPhone

事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息

Questions

992

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我无法提交解锁设备请求

 commented 

2 months ago

 to the conversation: 

0

0

Unlock device

Hello, my phone was stolen before, but now I have asked someone to help me find it. I previously reported a lost device, but now I need to introduce my device's network lock, which cannot be applied for

Questions

Accepted Solution

I returned a online tablet purchase and have questions.

I received an email from At&t saying they received my returned tablet on April 15th and it said it could take 5-7 days to process. My question is: will my bill automatically update when it is processed? My bill is already ready to view. Will I be refunded to $30 activation fee? I returned the ta

Questions

35

4

0

Accepted Solution

Official Solution

Lose trade in credit with exchange?

Hi! I got an iPhone 12 today after trading in my old iPhone and getting a $350 credit moving forward. However, I changed my mind and would like to return the 12 and get a 12 Pro instead. If I do that, would I lose my $350 credit? I already completed the trade in at an ATT store and no longer have my

Questions

323

3

0

Not happy with Apple Watch series 7.

After one day of using the Apple Watch series 7 I am not pleased. It looses 10%+ battery life hourly… and if you use it to track a workout it goes completely dead from a full charge in 6 hours. Does anyone know how to return it without paying an early termination fee for the wearable line? I shouldn

Questions

199

8

0

We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-523

我正在嘗試使用我的預付費SIM 卡,我已經將其放入手機中,並且我收到了來自at&t 的短信,給我一個激活我的SIM 卡的鏈接,我已經完成了所有信息的提示,它顯示了我“我們正在處理我們的系統。請給我們一些時間,稍後再試。 ERROR CODE: SSACT-523”,我在 Google 上搜尋我可以撥打877.426.0525 來啟動我的 SIM 卡,但我的手機現在甚至無法打電話,我該怎麼辦

Questions

35

1

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我现在自己无法解锁。 我不知道如何 操作它。 我需要ATT官员帮助我操作它

 commented 

9 months ago

 to the conversation: 

0

0

I don't know why my phone was locked

First of all, I need to unlock my phone. It was a gift from my friend, but I didn't know it was locked. I have been a fan of Apple phones for five years, and I decisively accepted this Apple phone. However, I cannot use it now, which is very sad. Therefore, I need to unlock my phone to restore my ha

Questions

Trade in cancel

Hello, I signed up for trade in and I’ve changed my mind I was wondering if it’s possible to cancel it?

Questions

1.8K

2

0

Billed for phone not turned on

I am a new customer and ordered three iPhone XRs through the recent promo. One has arrived however the other two are delayed another three and a half weeks. I have not activated the one that has arrived yet I’m already being billed for service? Do I have any recourse to delay billing until all are a

Questions

112

1

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Third Party Trade In

Is att still using a third party for collecting trade ins? If so, is there a way to send trade in directly to att without third party involvement? Last year I had a bad experience with USPS, the third party company and att. Despite having my tracking number information, I still had to call att 5 tim

Questions

112

1

0

Activation fee refund if cancelled withing 3 days

Hi,I went for the Mobile share plus service and installment plan. And so far I'm not getting 4G speeds (checked fast.com and speedtest). Will I get refund on the activation fee and service plan if I cancel within 3 days of activation or just wait for month before cancellation since I will billed any

Questions

163

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Official Solution

Can I cancel online trade-in then complete trade-in in AT&T store?

I just received materials for a trade in I initiated online 9/25. Now I have a second phone to trade in, so I would rather bring them both in to the store. I was told that once you start the process online it has to be completed by mailing in. So I am wondering if I can cancel the original transacti

Questions

7.7K

2

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Activation charge - promo?

I'm currently a Verizon customer, but have been thinking of switching to AT&T to take advantage of their new customer offers. I even went so far as to add a couple of phones and plan to my cart. While I was reviewing my cart, I saw that the $60 (30 x 2) activation charges were waived due it bein

Questions

56

1

0

Accepted Solution

Official Solution

cancel Prepaid AutoPay

Will the contract be cancelled if I don't have money on my card anymore?

Questions

5K

3

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0

Accepted Solution

Official Solution

Unlimited data plan increase by $5 in March and early termination fee

I got a notice that there will be an increase in the unlimited data plan by $5 per month in March, 2017. The notice states that if I choose to cancel my unlimited data plan and I am under a two-year service contract, AT&T will waive the early termination fee: Just cancel your unlimited data plan lin

Questions

6.4K

8

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