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1 Message

Wed, Dec 27, 2017 3:23 PM

cancel Prepaid AutoPay

Will the contract be cancelled if I don't have money on my card anymore?


Accepted Solution

Official Solution


ACE - Expert


39K Messages

3 years ago

There is no contract on prepaid. Your service will stop working if there is no money on your account and your account will be closed if your account balance is $0 for more than 60 days. So if you are asking how to cancel, you are correct that not putting money on your account will cause it to cancel. Porting your number to another carrier will also cause it to cancel.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



2 Messages

2 years ago

I was a treveler in June. I used prepaid usim at At&T and now comeback home. I want stop this service.  I paid by credit card so you paid for my card in July. I would like to get a refund for the July fee.

please feedback to my email

thank you



7 Messages

2 years ago

Wrong spot

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