Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
尊敬的先生,您好 !我的账号为# ***,你们最近漲价的收费单收到。但我实在无能力每月支付这么多钱,我是个老年人,平时仅仅上网看看电脑而已,也不要什么髙速。特恳请你们帮助照顾,能给我最低优惠价。 谢谢 !用户 Xingru 06/01/2016 [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbe
Questions
•
2016
事情是这样的,前段时间朋友从美国旅游回国送给我了一部iPhone xr,然而我却不能在中国使用他,我按照att网站链接解锁,但是在中国一直点不了下一步,请问还有什么别的方法可以解锁我的iPhone 吗?我可以提供它的信息
Questions
•
Apple
Accepted Solution
Official Solution
I had a Xiaomi 10T and it is technically compatible with ATT 4G network. It is proved that it can join your 4G network with both data and phone call with VoLTE. However, your system keep on restricting me from using it with my ATT account and I had to keep calling the customer service to lift the re
Questions
•
Android
Accepted Solution
Official Solution
Signed up for Internet 50 Was suppose to get a VISA Gift Card. TO date I have not gotten one. It has been 2 months now.
Questions
•
AT&T Fiber Account
Accepted Solution
Official Solution
Closed
Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their
Questions
•
Android
Accepted Solution
Official Solution
I am very curious because I am planning to buy the Xiaomi Mix 4 phone, and I want to know if I will get cellular coverage whatsoever considering the 3G shutdown because I've already had 2 perfectly working 4G phones get disabled by the shutdown for no reason. I wanna know because there are no return
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Pixel 4 is on the list of phones that will still work after the 3g shutdown. Why have I received 3 AT&T texts over the past week, saying my phone won't work and they may redirect my calls to customer service for an upgrade?
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
How do you activate a prepaid phone using a $30 refill card?
Questions
•
Plans & Features
I signed up for the 12 month plan on Monday, and just received the SIM card this morning. When I signed up, it quoted me $301.06. I transferred my number from another provider. When I put the SIM card it, it didn't activate automatically and online activation kept giving me an error message. I ca
Questions
•
More AT&T PREPAID Discussions
I had been using 2 phones and decided to consolidate to 1, purchased (upgraded) to iPhone 13 in the store at happy valley AZ. I was told to receive the promo that I needed to return the phone by the end of the month, I did 6/30. I purchased a new iPad for my husband, and he went online to make a pay
Questions
•
Wireless Billing
Accepted Solution
Official Solution
How to obtain the 50$ visa gift card for activating device and paying for three months?
Questions
•
Account Features
Well I’m paying $38.89 per month for 36 months. $38.89 x 36 = $1,400.4 the value of the phone is 1,399.0. How is that not a scam? They said to we are accepted to your old phone for$800 price but i cant see any discount neither on my bills or installment plan. It feels badly got scammed.
Questions
•
Wireless Billing
I am posting this here, not to ask a question, but more as an open letter to AT&T. I recently moved to a new apartment, actually, I only moved one door down to the apartment next door, and it was an all-around horrible experience. On August 5th I placed my first call with AT&T support to set
Questions
•
AT&T Fiber Account
Closed
I have looked up the Bands for the Xiaomi Note 9 Pro Model # M2003J6B2G which I am using today on AT&T, due to the other company's (Samsung/Google/iPhone/Etc.) failure to supply a reasonably priced product with decent functionality. The Phone uses 4G bands that are still listed to work once the
Questions
•
Android
Question: I signed up for this promo about 19 months ago. I got the iPhone SE 2020 ($450). Fine print seems to indicate the $200 credit would be split among 30 months, which seems to come to $200/30 = $6.70 monthly bill credit. I have been receiving a $15 monthly bill credit (which seems to be $450/
Questions
•
Wireless Billing
How do I get the $30 discount on the unlimited plan
Questions
•
Wireless Account
They have confirmed they have received my device 3 months ago but still didn’t honor the $850 promotional credit. They charged me full device price for iPhone 12 Pro. 5 calls later… still in limbo! fingers crossed 🤞.
Questions
•
Phone & Device Upgrades
我是中国用户 我买的美版手机 ATT数据查询不到我手机信息。怎么解呢I'm a Chinese user. The ATT data of the American mobile phone I bought can't find my mobile phone information. How to solve it?
keungworld
commented
1 year ago
to the conversation:
0
0
Who can help me unlock my mobile phone
Who can help me unlock my mobile phone (Edited as per community guidelines)
Questions