With the recent storms, we wanted to make sure everyone is prepared. Communication is crucial during times like these and it is important to have your devices ready. Make sure to: Charge your phone. Wrap it in a zip lock bag to help protect it from the elements. Conserve power - if your hom

Learn how to track an outage and what to do when your service is not working So, what can cause an outage? A lot of things! During my time with AT&T, I have seen and heard it all. One time a car hit one of our utility boxes. Someone was digging a hole and went through our cable. A tree fell an

How often is the data on the Weather on demand channel updated, is it real time or periodically updated?  Are the current conditions in real time?  It seems like the Radar and Satellite videos don't change for at least and hour.  When there is bad weather in the area that is not sufficient.

It is important to be prepared for emergencies. Make sure to have your emergency contact and medical info with you! Your phone is a great tool for this. How To Add Emergency Contact Information and Medical Information For iOS devices.  Open the Health app – defaulted on the device. Ta

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

We had DSL previously with AT&T. When our modem went out, we "upgraded" to U-Verse. We did see a difference in speed, so were happy. However, anytime it LOOKS like bad weather, we loose our internet service. (We never had this issue before our "upgrade".) Our lights start flashing like crazy indicat

The weather app (when you go interative) is a bad joke. It rarely lets you see the radar loop, today I have tried to see a 10 day forecast for several hours now and it does not exist, it says "try later". I find this very disappointing, especially when I am trying to make plans or I know inclement w