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Phone won't access internet data

hello i'm on holiday in portland from australia, and so bought an at&t sim to be able to use my mobile while in america.  the plan on my sim allowed for unlimited texts and calls, data, etc. however, since setting up my new sim and plan, i can't get any internet access.  the phone allows me to send

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2.5K

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Prepaid phone network failed in California from yesterday?

I'm in San Diego. I'm using 4 prepaid multi-lines with ATT (with auto payment). We're using those phones ok so far. ( 2 International (Korean) unlocked phones were working as 3G lines with ATT) From Monday (10.30.2017), two of phones (my wife's Samsung Galaxy Mega, my daughter's LG G pro) stopped wo

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269

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How to Get an Engineer to Show Up When the neighbor 2 Doors Down Has Uverse & You Can't Have It?

So my neighbor 2 doors down has Uverse yet ATT says our address is not eligible.  I have been going back and forth with nobodies that live in every country but America that could care less and know nothing other than how to search computers.     Where are the real physical human beings that drive th

Questions

1.5K

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IMEI not recognized by device unlock service

Hello,    I've just moved to the US from France and I  want to use  my Samsung galaxy  s3 with att prepaid plan.   My phone is unlocked from french carrier and i should be able to use it with att, but att doesn't recognize it.   Can you please help ?   Imei# ***   Thanks   Hassan   [Edited for priva

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370

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"Bring your own phone or tablet" or "LOCKING your own phone or tablet" ... how to solve this ?

Dear sirs, last week I was visiting US and bought an new phone (btw, payed 100% full price of a new "unlocked" phone to be able to use it anywhere in the world).after that, I went to a BestBuy store, and bought an AT&T Prepaid "Bring your own phone or tablet" -- great for visitors to the US! to used

Questions

128

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paying bill from abroad

Dear AT&T, i am a foreign customer and evry month i stumble on problems paying my bill or logging into my account. First, AT&T has confirmed that there are firewall problems to be solved so that i can always properly log in to my account from abroad. This was nearly a year ago. At the moment i canno

Questions

236

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Stranded to WIFI in Brazil

I am an AT&T Customer of 10 years. In the last year I switched to AT&T prepaid.  I am in Brazil for 3 months and need to unlock my iphone. I told AT&T prepaid to put my service on hold until I return, so i could get a Brazilian phone number while i was there. They promptly obliged. There in lies the

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189

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