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Add old Apple Watch as stand-alone device

Guys. I am at my wits end with AT&T here.  I received a new Apple Watch that I won through work and transferred service from my old Apple Watch Series 4 to the new Series 8 (cellular, of course).  Apple touts that I can now activate this old Apple Watch on a stand alone service and gi

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33

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Not getting data connection in Zimbabwe

Hi I'm currently in Harare Zimbabwe.  My phone appears to be connecting to the local provider, but I have no data connection.  My phone was able to connect on the international day pass while in South Africa last week.  I've checked all the settings, have restarted my phone, reset al

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57

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Need ATT Primary Member ID email address

Had ATT fiber internet installed 3 days ago. But, obviously, when I did my order online, I had to use an email address from my soon to be former internet provider, Spectrum.  I was never assigned an ATT Primary Member ID email address and obviously, I need one, because I will be cancelling my

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46

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Retrieve old number

I am locked out of my email and I need my previous number I had with at&t in order to get back into my account.

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22

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Free tablet

Can I get a free tablet if I already have free at&t internet?

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516

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Upgrade error

When i chose upgrade my device option online I get a pop box that says call in - with BUSINESS_SMB_SOC_CODE_MISSING. Now i did try to call in which resulted in 55 minutes on hold and then a disconnection, a second and third attempt call.  Any suggestions?

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43

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How do I change the email address connected with my account?

I have a new email address and cannot receive emails from my former email. That former email is the one on my account now.

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13

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Restoring internet with a payment arrangement

I had my internet suspended due to a past due amount. The online rep told me to call the accounts department and they could restore my service with a payment arrangement. Has anyone had this encounter and have they been able to help like this before?

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22

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Trading AT&T Installment iPhone into Apple

I recently added a line to my account (new number) and received an iPhone 13 along with it for which I have monthly installments with AT&T. Now, I'm looking to upgrade my main line (different number/same account or bill)by purchasing direct from Apple. Am I able to trade in the iPhone 13 to Appl

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49

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Retrieve Notes files from ATT mail

I have an ATT email account. Its the source of my notes files for my iphone. I'd like to copy the files out of ATT mail and laod them in icloud with my other PIM info. I've been searching and trying different apps. The yahoo ones I've found can't work with a non yahoo.com domain name (att.net), th

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60

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Receiving phone calls

My cell phone rings but I can't see who's calling

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19

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Unlock samsung galaxy sm-a025a phone

I own a prepaid samsung galaxy sm-a025a phone and I have at&t service which I pay monthly requirements I meet: I also have the device unlock app and haven't used it yet I want to make sure that it won't erase anything and I'll be alright with the at&t sim card that's in it now. • Your devic

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74

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I want to activate my eSIM before getting US

Hi, two of my friends went to US first and bought ATT plan for five people and I was told I could get physical SIM or eSIM. I want to use my cell phone right away after arriving states. So, I am wondering if it is okay to activate eSIM in Korea and use the eSIM later in states. My phone is iphone.&

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102

2

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International travel addon to my secondary number

I bought an international travel addon but it has been applied to my primary number, but I need to use it with my secondary number of my family account. What can I do to change it? Thank you 

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63

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Trade In Device IPhone 11 to 14pro

Hi I have traded my IPhone 11 and got my IPhone 14pro max where there was a trade in offer 800$ off and the payment is up to 3 years I would get all credit back initially and I was happy too the mobile  After 2nd month of use I received my bill and no credit value for old mobile ($25) added to

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28

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Random Wifi Loss Gateway is Old

I randomly lose wifi on random devices. Sometimes all devices loose connection, sometimes some can connect but not others. ATT self help recommends making sure my equipment is the most current. The only thing older is the gateway. I am 99% sure the gateway is the issue, but can find no information o

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24

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i receive wireless bill credits for a trade in for an iphone 14 max. can i give phone to another user on my account and continue credits?

hi. i have a 5-person family line. all phones are paid off except mine which is a trade in offer 14 max. i get wireless credits each month. i want to give my dad my 14 max and buy a new iphone 15 max from apple store. will i lose my wireless credits if that phone isn't on my specific number? my dad

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40

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new account issues

paid, in store, tax charge on new pixel phone. postpaid plan. phone delivery in a week or more. Meanwhile, I can't create or login to my new customer at&t account online even though i verified email. Tried to sign up for AARP benefit signature program. After several attempts to upload my AARP ca

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24

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installment plans

I have decided to get the 15 pro max! I'm currently paying for my 14 pro max on installment plans at AT&T for 36 months for $2.78/mo. I got $1000 off the 14pm cause of a trade in a device. I didn't plan on upgrading but I just decided to. Obviously I don't want to pay off my high balance on my

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50

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Receiving emails from a specific sender

I reached out to someone I had sent several emails to but never received a response. They said they did in fact respond immediately but received messages that their reply could not be delivered to my bellsouth.net email address. They did forward their responses to my gmail account and they came thr

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17

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