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kathytrammell7's profile

3 Messages

Monday, April 15th, 2024 6:37 PM

Landline phone connection

I don't have a phone connection(dial tone) coming into the house or the incoming box outside 

so I can't call att to report the problem. I couldn't find a customer service link for a landline phone

service either. The troubleshooter was no help as the problem seems to be in the lines and not in

my home or the box outside. How do I report this problem to a real person? Is there an email address

I can complain to?

Accepted Solution



19.5K Messages

1 month ago

There is no email and most haven't had much luck reporting online.  You can try this AT&T supplied link

ACE - Expert


27.9K Messages

1 month ago

Sorry but no CS via email.


Have you tried the chat button?

Do you have a cellphone?

Do you have a neighbor that you could call from their home?

Back in the olden days, we’d have to go to the neighbor’s house to call.  🤷‍♀️

3 Messages

1 month ago

Thanks for the replies ,I don't have a cell phone so I'll have to drive into town and use a friends.

3 Messages

1 month ago

Phones working after 2 days! 

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