Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (78)

Activity
Selected Activity
Voicemail

New voicemail is not showing up in my visual voicemail

Questions

1

0

0

How to notify AT&T of a neighborhood that currently doesn't have Fiber Optics

I'm moving to a neighborhood that currently doesn't have Fiber Optics and will have to drop AT&T as my ISP. The city blocks North, East and West of me all have Fiber Optics. I'm wanting a way to share with my new neighbors how to notify AT&T that we would want them to expand their Fiber Opti

Questions

2

0

0

Pixel 8 Pro unlock request approved by ATT but phone is still locked

Hi all, I requested my Pixel 8 Pro to be unlocked and the unlock request was approved last week but when I inserted a different carrier's physical SIM the phone still says that the device is still locked. I tried submitting new unlock requests again and they again got approved but the issue remains

Questions

4

0

Not receiving recovery email from FB

No filters, no blocks but not receiving emails from Facebook to reset password. They are not in spam either. I have received email from them before and other email seems to be arriving fine. Going on for over a month now. Yahoo says it is a known issue with AT&T.

Questions

2

0

0

Outage

511 industrial drive beaver wv 25813 has not cell service since friday last week other phone provide services are working but AT&T is not

Questions

7

0

0

AT&T Antivirus Plus download

I get an error message when I attempt to follow your link to install AT&T Antivirus Plus. When I choose English Download, I get a page that says an unexpected error has occurred.

Questions

8

0

0

Uverse owes me money and refuses to pay

I was a loyal, never once late on a payment, Uverse 300 customer for over a decade. When I decided to cancel my subscription, I neatly packed all equipment and mail it on time. I received the email, "Congratulations your equipment has been returned." About 2 weeks later they charged me $164.02. I ca

Questions

6

0

0

Community Outreach to Nonprofits

Who do we reach out to if our nonprofit is interested in connecting with AT&T for sponsorships or foundation support?

Questions

6

0

0

home number is showing as spam risk

When we call my wife's cell phone - ATT Alcatel prepaid phone line - our home number shows up as a "spam risk". When I call my cell number - ATT Samsung monthly billing line - it does not show "spam risk".  How can I fix the Alcatel phone to not show spam risk?

Questions

6

0

0

Legitimate Email flagged as spam

Spam filters for the bellsouth.net domain flag legitimate traffic as spam and move messages into the spam folder on the web interface - seemingly at random.  Since I use Outlook to pull email directly from the POP/SMTP servers, this means I have to go into the web interface every day and sift

Questions

8

0

0

Account

so my internet bill is on a separate account from my phone bill and i had no idea. so I can't view my internet bill because i don't know my account number. i only know the last 4 digits. how can i see my account number?

Questions

11

0

0

Internet Air priority data

So, I am an avid online gamer and internet air has been pretty good for me. Most of the time, it plays my games smoothly and consistently with no issues whatsoever, but there are times when it randomly just starts to lag really bad and makes the game unplayable. i feel like we should have an add on

Questions

13

0

0

S22 keyboard microphone icon has disappeared after update

After an update, the microphone button on the samsung keyboard disappeared. You know, the one you press to speak a text or whatever.  I check GeneralM anagement/SamsungKeyboard/Voice Input.  It's set to Samsung voice input. When I try the settings gear and "..." on the keyboard, i don't s

Questions

15

0

0

Auto pay discount

When I signed up for att fiber at my apartment, the guy who signed me up said I would get a five dollar discount if I did auto pay. I waited three payments and still never got this discount, who do i contact to resolve that issue?

Questions

15

0

0

Still LOCKED-OUT of My sbcglobal email Acct

LAST Thursday (5/16/24), I posted that I was: LOCKED-OUT of My sbcglobal email Acct, & that I didn't recall my exact User ID. Unfortunately, ATT's remedy was to Send me the User ID --via the email Address from which I'm LOCKED-OUT. Eventually, ATT responded with: "...We recommend that you fil

Questions

11

0

0

Closed

How to block people from hacking into my phone and emails

Block my phone and emails from being hacked into

Questions

13

0

0

Why does my All-Fi Hub stay connected to the same cell even though there are cells with better signals?

My All-Fi hub always stays connected to cell ID 433 even though many times there are cells with a better signal? Below is an example:

Questions

15

0

0

Is there a way for home users to get an Internet Air for Business Gateway?

I was a fixed wireless customer and was migrated to Internet Air. I live in a rural area and my cell signal is challenged.  The fixed wireless had an outside antenna (mine is still there) to achieve a reasonable signal.  The All-Fi hub can't be placed outside and doesn't have external ant

Questions

22

0

0

Is AT&T Premium Unlimited limited to 25mb/s for game streaming?

I'm trying to stream games from my PC (fiber optic from AT&T, elite gaming PC) to my Samsung S24 Ultra, but on Steam Link the network test cuts out at 30 mb/s even though it looks like it could be higher. When I had TMobile (when the connection actually worked) it could go up to over 80 mb/s, al

Questions

26

0

0

Not receiving all emails

For the past 2 weeks I have not been receiving all of my emails. Some people have let me know they are getting a bounce back when they try to email me. Others are just saying that have emailed and I don't receive it or I receive it a few days later. People are also not receiving some emails that I h

Questions

25

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.