Contributor
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3 Messages
Samsung J3 wifi problems
Just wondering if anyone else is having trouble with in home wifi? My phone keeps shutting off the wifi connection if I don't use it for 5 minutes, then I have to sign back on -- my other phones never did that. Is there some settng I have to change?
When I purchased the phone, I couldn't download apps with the wifi I had. I contacted the router company and they found another wifi through my ISP modem and that one worked. They were good and set up a password for that wifi -- but I had to sign up for a $ 300 service agreement. No choice: ATT, Samsung and my ISP couldn't get the wifi to let me download apps.
About 2 weeks ago, the phone stopped recognizing the wifi password. I had to contact the router company again and thank goodness I have the service agreement -- she changed the password. Don't know how long that will be ok.
A bit bothered by this, but I do like the phone, so hope someone has some ideas about thsi...
faffy01
Contributor
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1 Message
5 years ago
my j3 2017 if failing connect and locate to any Wi-Fi network available
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