New Member
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2 Messages
Samsung A6 Stuck in an unlocking loop after I enter my PIN
My Samsung A6 was in Safe Mode after just shutting down for no reason. I was able to Power the phone back up. However, once I enter my PIN to unlock my phone, the Unlock screen seems to be stuck in some type of loop. The padlock logo just spins and spins and never gets me to the next screen
ATTHelp
Community Support
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231.5K Messages
4 years ago
Greetings @Evy1,
We're sorry to hear that you're experiencing issues when trying to enter your unlock PIN. We'd like to see what we can do to assist you.
Jacob, AT&T Community Specialist
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Evyl1
New Member
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2 Messages
4 years ago
I pulled out the Sim card and Memory card and then put it back in and now my phone is working again.
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