Participant
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2 Messages
Galaxy S4 Failed update
My phone keeps trying to update. I download the update and it fails. I have good wireless connection and signal. I am tired of this. Can anyone help. the phone is stock and not rooted.
Participant
•
2 Messages
My phone keeps trying to update. I download the update and it fails. I have good wireless connection and signal. I am tired of this. Can anyone help. the phone is stock and not rooted.
Samsung
Ambassador
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518 Messages
9 years ago
regfran,
Thanks for reaching out to us. If you are not able to update the device Over-The-Air we would suggest going to local AT&T store to have it manually updated.
Thank you,
Samsung Support ^Ace
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