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mxcone17's profile

New Member

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1 Message

Mon, Feb 14, 2022 5:36 PM

Unlimited MAX is $65 and not the advertised $45

I went into Walmart to get the Unlimited MAX $45 plan. Walmart first made me buy a new phone, and then helped me go through the activation at the store. When the plan selection came up during activation, the Unlimited MAX comes up as $65. I am holding the pamphlet, looking at the sign, and glaring at the online $45 advertisement, but being scammed into $65 with a $50 option with autopay..

How can I get the plan at the advertised price? @ATTMobilityCare  @ATTHelp 
I have called 611 and ATT prepaid support, but they have no clue.

ATTHelp

Community Support

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203.7K Messages

10 months ago

Hey @mxcone17,  we're happy to help clear things up for you regarding our plans.

 

Our PREPAID Unlimited plan is $65/mo and $50/mo. with AutoPay as seen on our website.

 

The advertisement you're inquiring about may have been a special offer at that retail store, so they would be the only ones able to honor this promotion for you. Please let us know if you have any additional questions and we'll be happy to help. Thank you for contacting our AT&T Community.

 

Sydne, AT&T Community Specialist

New Member

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1 Message

3 months ago

The individual asking the question @mxcone17 is correct and the AT&T response is (Edited per community guidelines).

https://thedesk.net/2022/06/att-walmart-unlimited-max-promo-mistake/

Walmart's new Unlimited Max plan is $50 which requires in-store activation with new device, and I verified with both Walmart Supercenters near me and they told me they can't activate the devices for that plan, so same thing...False Advertising.

https://www.walmart.com/cp/att-prepaid-phones/9888697

(edited)

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