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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

3.6K

(3592)
Can't purchase prepaid international $35 plan

I am traveling to the UK tomorrow and wanted to go ahead and purchase the $35 weekly add on to use my phone in the UK but the option is not showing in my prepaid account. It just shows 2 options to add on calling from the US to international.  I have the Galaxy S9.  Thanks

Questions

47

6

0

unlocked I phone with pat as you go card- and international calling

I have an unlocked I phone. and activated it with at &t pay as you go card . now I am going to travel in Europe. how can I get international service to call home to USA while traveling?

Questions

15

1

0

ACP and New ATT Prepaid Account

I got approved by ACP. I filled out the form for ATT ACP service. How do I proceed next? They called once and I called back but it is an endless loop and can't reach a person. Do I need to sign up for ATT account first? Or is that done by the form I filled out. Thanks!

Questions

18

4

Write a bad review

The manager in the 32951 S Dixie Hwy, Florida City, Fl 33034, made me waste my time and lie to me. He told me one thing and I wait for him in order to finish with another customer and later he just said that the promotion of getting a free phone with transferring a number including the phone hot spo

Questions

52

2

0

Accepted Solution

Prepaid - start of the new month?

Dear community, unable to reach the client service (what a surprise...), I ask you regarding the payment & start of a new month for Prepaid. If one month started on the 18th, but the next payment is done on 27th of the following month (thus having 9 days without call possibilities), does the f

Questions

24

3

0

How to get a receipt for an online payment?

This is a very basic need ! why don't we get an email with the invoice/receipt of a payment? where can we get it? On "Account history" it is not available (no receipt number, no possibility to get a PDF with tax amount...)

Questions

10

0

0

Tethering and Hotspot

How does one use the hotspot and tethering functions. It is supposed to be included in the $30 a month prepaid but I could not get it to work. The hotspot showed up but said a password was needed, I tried the pin to turn on the cell phone but it would not work. Where does one set up the password

Questions

34

3

0

2$ plan

I am not ale to switch to the $2 plan with ATT which I have had for years. I have switched mid August to the $40monthly plan, and now that I left the country I am not able to switch back to the @$2 plan. This issue for now costed me for now the remaining of my balance $40 because - I could not switc

Questions

21

1

0

$100GB/month plan but see 3rd parties offering 750GB/month plans

I have the 100GB/month plan but see third parties are offering up to 750GB/month plans on the ATT network. Can I have my account upgrade to one of these plans?   or do I have to go with a third party to get more than 100GB / month on AT&T?  

Questions

19

1

0

Stupid people doing stupid things

Picture of plan

Questions

40

4

0

Can’t receive SMS from foreign bank

Good afternoon, I’ve seen a bunch of other people making the same thread here so right away want to tell that I’ve tried to do the roaming thing and I checked the AT&T shield protection app. It still doesn’t work, I knew people who had the same problem and sms worked at first and then stopped. I

Questions

22

1

0

Losing text messages (add ons) for prepaid Motivate 2 phone

When my motivate 2 phone does software updates, I lose all my text messages that I have purchased but haven't used yet. It has happened to me multiple times and is getting very frustrating.  The texts are not expired.  

Questions

16

1

0

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