AT&T Community Forums

Plan Discount Disappeared?

I signed up for At&t prepaid service on the $85 plan and received the $15 monthly discount. So they did the first payment out of my credit card today of $77 with taxes. The $15 discount has disappeared from my login online? It says the balance is now $85...what happen to my discount, or will it apply towards the end of the month?

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formerlyknownas

ACE - Sage

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118.1K Messages

5 years ago

You’re fine, but I’ll explain how it works:

@shelsingh wrote:

I signed up for At&t prepaid service on the $85 plan and received the $15 monthly discount. So they did the first payment out of my credit card today of $77 with taxes. The $15 discount has disappeared from my login online? It says the balance is now $85...what happen to my discount, or will it apply towards the end of the month?

A day or 2 before your refill is due, AT&T takes your money from your method of payment as follows:

85 - 15 - plus tax 7 = $77 total funds taken

At midnight on the refill day, your balance is used to pay for the refill.

The $7 won’t show in your prepaid account, the taxes go to state and fed.

It freaked me out the first time too.

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