Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
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New Member

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3 Messages

Monday, August 30th, 2021 7:49 PM

Hotspot available in Mexico?

Is Mobile Hotspot available in Mexico for any of the Prepaid plans? 

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

3 years ago

My bad, apparently not. That would indicate the 10GB of hotspot can not be used in Mexico.

ACE - Expert

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64.7K Messages

3 years ago

For any prepaid plan that includes Mexico and supports hotspot, the plan works the same in Mexico as in the US. For current plans that means the 15GB plan and unlimited plus plan. I presume the hotspot add-on on the regular unlimited plan works in Mexico.

New Member

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3 Messages

3 years ago

Thanks for the response. Can I still use the normal data to hotspot in Mexico? On the website, the Prepaid Unlimited Plan's Mobile Hotspot data allocation doesn't seem to be supported in Mexico: 

"Mobile Hotspot: After 10GB, hotspot speed limited to a maximum of 128Kbps. For use in U.S. only."

https://www.att.com/prepaid/plans/

New Member

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3 Messages

3 years ago

Thanks for your quick response

Community Support

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229.8K Messages

3 years ago

Allow us to clarify roaming details for AT&T PREPAID service @.

 

@sandblaster is correct, So any AT&T PREPAID plan that offers Hotspot/Wi-Fi, the Hotspot/WiFi can only be used in the United States.

 

You'll be able to use your plans Roaming talk, text and data just not mobile hotspot.

 

Please let us know if you additional questions.

 

Thank you for contacting the Community.

 

Jonye, AT&T Community Specialist

New Member

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1 Message

10 months ago

I'm traveling to the UK, I have a Netgear hotspot bought from ATT and an unlimited service account. Last time I was in the UK the Netgear hotspot failed to connect to the local cell provider. Is there any config changes I need to make, APN etc, to have it connect locally in the UK. Works greats in the US.

Thanks for the help

ACE - Expert

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64.7K Messages

10 months ago

@Habtasticfan Hotspot devices don’t roam.

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