Contributor
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1 Message
Vesta and AT&T AutoPay SCAM
Hi, all!
I bought a Pre-Paid SIM card from an AT&T store in Orlando in February, ignoring that it was on AutoPay. I got a debt on my credit card for it, and since I moved back to my country, I could not access my AT&T acccount to cancel it.
The only way I got rid of AutoPay was cancelling my credit card!
Julio
ATTHelp
Community Support
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231.7K Messages
6 years ago
Hello @jcdmelo,
I am sorry to hear this happened. We recommend reaching out to us if this type of issue happens so we may assist further.
Sorry for any inconvenience this has caused. Thank you for providing us with this information and feedback. Take care and have a great day!
Jonathan, AT&T Community Specialist
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mdrewanz7925
Contributor
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2 Messages
6 years ago
Hi,
I am in the same situation as Julio, with debts on my card with the VESA *AT&T description.
Looked at the page mentioned above, however there is no clue on how to fix this.
How can I get rid off these debts as I no longer have a line with AT&T?
Regards,
Marcello
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TLCrowley
Contributor
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1 Message
6 years ago
If you find it please let me know. I cancelled my service months ago and just got billed again! How do we get this refunded?
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