What is happening with 3G?
Unlimited Data for $50/mo.
P

New Member

 • 

1 Message

Fri, Nov 20, 2020 6:55 PM

Never received my Samsung a57

I got a bundle online with my satellite Internet and home phone in was talked into changing my plan from Verizon to AT&T M was posed to receive a phone in the mail Say it was gonna here saturdy did not come then it was supposed to be here Monday in it did not come . Already reported this have not heard anything back and have not received a phone in the mail but I've received a bill for the phone already made a payment online when the bundle was originally process I need to speak to someone

ATTHelp

Community Support

 • 

180.3K Messages

1 y ago

Hi @Pererb,

 

Thanks for reaching out! We'd love to assist.

 

For your device, can you provide us with additional information regarding the status? When did you place this order? Also, since you posted this three days ago, have you received your device since then? If not, do you have a tracking number to stay up to date with the device? We'll need additional information in order to proceed.

 

Thank you!

 

Collin, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.