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Saturday, October 17th, 2020 10:32 PM

iPhone Trade-in through Apple Store?

Just pre-ordered an iPhone 12 off of the Apple Store because I was having a shipping address issue with AT&T. Financing and everything is going through AT&T. Apple Store stated I'd be eligible to trade-in to AT&T for that $800 off. Will I be emailed or sent more information on how to complete the trade-in once I receive my new device?

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Community Support

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232K Messages

4 years ago

Thank you for reaching out @Azerohiro!

 

If you've initiated your order through Apple, please contact Apple to have the trade-in eligibility information emailed to you.

 

Please let us know if you have any other questions!

 

Dwight, AT&T Community Specialist 

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