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New Member

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1 Message

Mon, Jan 6, 2020 3:54 PM

Device unlock - what's taking so long?

Company phone (iPhone 7Pro) bought through employee purchase after routine replacement. Device unlock request was submitted on 12/27 and still no response or status update other than "Currently in process". Certainly taking longer than the 48 hours advertised...what is the delay? Can provide both IMEI and unlock request numbers as needed.

Responses

lizdance40

ACE - Sage

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70.1K Messages

1 month ago

If the phone was originally purchased through business the business is going to have to submit the unlock.

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jgeragh

New Member

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20 Messages

New Member

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5 Messages

shouldn’t they till tell you if it was denied or approved?

New Member

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5 Messages

still*

New Member

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2 Messages

@Beachedkitty67 Yea same i am not also getting any denial or approval email from them.

do you have any contact email where I can ask them about the issue?