Texts delayed for an hour or more if we even get it.

Let's work together to figure out why texts are being delayed, @tbarbour. 

This could indicate that there's a problem with your data connection or your device as a whole. Please use our support tool to run a complete diagnosis. Simply select your device type and issue to begin. 

Below are a few things we'd like to recommend to help improve your overall experience. 

• Restart your device. ~ Common fix to most device errors. 
• Reset the network settings. ~ This will help sync your device to the best tower. 
• Check your device's software. ~ If you're not running on the latest version, it can prevent your device from performing at its best. 

Let us know how this works for you! 

Sydne, AT&T Community Specialist

Just switched from T-Mobile in order to take advances of trade-in promotion.  

1. ATT 5G is much slower (20 mbs)  than T-Mobile  5G (200 mbs).  I live in Orange county, CA.  Even phone call quality is worse.  Calls are often silent for seconds then come back.
2. Big delay when I use google message for SMS even when my phone is on home wifi.  I never got this problem when I was with T-Mobile

Will pay-off the phones with ATT in few months then switch back to T-Mobile.