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R

New Member

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2 Messages

Wednesday, August 5th, 2020 3:10 PM

replacing device on prepaid plan

How do i keep my number when replacing device with one that requires a different size sim.  My current device has a micro sim but the new device has a nano sim

ACE - Expert

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64.7K Messages

4 years ago

Do you have the nano sim and is it a prepaid sim? If so, call ATT to have it activated with your number. If not, go to an ATT store for a replacement SIM card.

New Member

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2 Messages

4 years ago

Thanks I will go to ATT store to purchase SIM.

 

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