New Member
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1 Message
Phone orders not delivered as stated
I received a notice stating that my order of two phones was delivered by FedEx but we never received them. The home address matches the shipping address. I have tried to reach at&t without luck because I keep getting transferred to DIRECTV. I am unable to switch my provider to at&t without the new phones. Any help would be appreciated!
ATTHelp
Community Support
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231.5K Messages
2 years ago
We'll be happy to look into the status of your order @lisaina2. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).
Darais, AT&T Community Specialist
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