1 Message
I want to turn off 5g on my Motorola G Power 2023
I just bought a Motorola G Power 2023 5G. I want to disable 5g and use 4g network instead. But looks like there is no way to change it. Do I just have to turn off "Mobile data" if I don't want to use 5g?
ATTHelp
Community Support
•
232.1K Messages
4 months ago
Hello there,
Thank you for reaching out to us. We understand your concern regarding changing the 5g network to 4G, let's get the help you need.
We are going to initiate a DM to help you with your concern. Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
Kevin, AT&T Community Specialist
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luckyshamrock04
1 Message
17 days ago
I have a Moto G Power 2023, and there is no option to turn off 5g. The dialer code #*#4636#*#* doesn't even work. Help.
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