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Troubleshoot your device issues
R

New Member

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1 Message

Sunday, February 14th, 2021 4:39 AM

ESPN app not working

When I try to log on it says not part of my program 

ACE - Sage

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117.5K Messages

3 years ago

Not a wireless problem.  You need to login with your TV credentials 

Community Support

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232.1K Messages

3 years ago

Hi @RickyG1, we are happy to help.

 

If you have DirecTV, we recommend logging into your DirecTV account via a PC and refreshing your services, then try signing out and back in to the ESPN app to see if that resolves the issue.

If you have U-verse TV, we recommend verifying that your plan includes ESPN, and restarting your U-verse receiver(s) by holding down the POWER button for ten seconds.

 

 

If you have any additional concerns, please feel free to reach out to us.

Thank you for contacting us on AT&T Community Forums!

 

Lafayette, AT&T Community Specialist

ACE - Expert

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35.5K Messages

3 years ago

Yeah, not a Wireless issue, it would be a TV issue.  Can't move it to the proper forum until OP tells us what kind of TV service he subscribes to.

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