Can't Unlock LG V-35. FCC complaint?
I purchased a brand new AT&T version LG V-35 online through amazon. I do not have service with AT&T and wish to use another network. I've gone through AT&T's online unlocking process via the IMEI and no matter what, I get an email 24 hrs after submitting the request that states that I didn't confirm the request. I have confirmed every request and have multiple screenshots from the AT&T website of those confirmations. Customer service and tech report have refused to assist. I have receipts to verify that the device is a new and legitimate purchase.
I'm worried that I'm going to have to file a consumer complaint with the FCC because AT&T is refusing to unlock this phone. What should I do?