Contributor
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2 Messages
AT&T Mobile Hotspot Elevate 4G / Sierra Wireless
I changed the admin login and can't remember what I changed it to. Is there a way to reset or recover the admin pwd?
Contributor
•
2 Messages
I changed the admin login and can't remember what I changed it to. Is there a way to reset or recover the admin pwd?
Accepted Solution
Official Solution
rdcinhou
Scholar
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211 Messages
12 years ago
From page 51 in the user's manual (which you can download from the support site):
Reset the Mobile Hotspot
You can reset the Mobile hotspot to the factory setting on the device or on the
Mobile Hotspot Homepage. This is useful if you have lost your Wi-Fi Key.
To reset the mobile hotspot on the device:
1. Remove the back cover.
2. Use a small object such as the end of a paper clip to press and hold the reset
button for 5 to 10 seconds.
3. When prompted on the LCD to do so, press the power button to confirm the
reset.
4. Replace the back cover.
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TCN
Contributor
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2 Messages
12 years ago
Got it.. thank you so much.! I did everything but press the power button after the reset so reset never completed.. The display said press " symbol " (I didn't know the symbol was the power button, should have figured since it was the only button on the darn thing.. LOL) Once I did a "proper" reset, it went back to all defaults.. Thanks again.!!.
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rp5552
Contributor
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1 Message
8 years ago
I gave out my Sierra wifi password and now need to change it so the people I gave it to lose access. How do I change the password (not the admin password) but the password computers need to put in to access it.
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javierinput
Tutor
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2 Messages
6 years ago
I have a wireless mobile hotspot SIM MEP locked, I need support in the code or I eat up they can help in he/she stops their I unblock, thank you
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