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ATT Cingular Flip 4 Unknown Caller Triggering Software Update, Virus?
I recently answered a call from an unknown number with a local area code on my Cingular Flip 4 (KaiOS 2.5.3; Model U102AA). An automated message stated that ATT was going to update my phone, and the phone began to display a progress bar and characters in an Asian language. After the progress bar completed, the phone restarted and a brief message stated that the software update was complete. This seems like a very non-standard way to push an update, I'm assuming this is some kind of exploit. I currently have the phone set to airplane mode and am preparing to perform a factory reset.
Is this actually a way that ATT will push updates to a phone, and if this is an exploit of some kind, what is the possibility that a factory reset will not fix the issue? Thank you.
ATTHelp
Community Support
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232.9K Messages
3 years ago
Hello, @dertere ! Allow for us to guide you in the right direction for checking on recent updates with your AT&T Cingular Flip, as well as providing some security measures you can take!
Your Recent Software Update on the Cingular Flip IV Device , entails a wireless update that initiates in upgrading the contents stored on your mobile device from AT&T, without a manual activation from the user.
In this instance the wireless upgrade provided, was a resolution in the Chinese characters and a Wi-Fi Protected Setup (WPS) fix. For more information on your recent update we recommend that you feel free to access the link previously provided.
To ensure the safety of your device in the future, we recommend browsing some of our AT&T Mobile Security applications on keeping your device protected when browsing the internet, as well as from fraudulent scam calls.
If you need any assistance in the future, let us know and we will gladly we of further assistance!
Thanks from the Community!
Ty, AT&T Community Specialist
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