New Member
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3 Messages
At radiant max display issues
att radiant max just started getting lines all over Screen has green lines covering the entire screen and its getting worse. Hasn't been dropped or anything. Tried resetting it but didn't help
New Member
•
3 Messages
att radiant max just started getting lines all over Screen has green lines covering the entire screen and its getting worse. Hasn't been dropped or anything. Tried resetting it but didn't help
OttoPylot
ACE - Expert
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24.3K Messages
13 days ago
@Esstuff43 Then call the mfr because it sounds like a hardware problem. AT&T only sells phones and services. They do not repair phones. If you purchased Asurion insurance thru AT&T then you need to contact Asurion directly.
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joeldf
ACE - Guru
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1.2K Messages
11 days ago
Yeah, the green lines running vertically across the whole screen is the typical symptom of a defective screen.
No amount of "resetting" will fix it. It's physically defective.
My guess is that it wasn't manufacured well and the soldered connection points are failing. Even though it shouldn't be failing, the Radiant Max is a cheaply made phone.
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