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kathiekanagy's profile

Contributor

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2 Messages

Friday, October 9th, 2015 10:27 AM

zip code for my att account

I've entered my cell number and my zip code but I keep getting a rejection code about the zip code is wrong.

Community Support

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15.2K Messages

9 years ago

Hi @kathiekanagy!

 

Most likely, the “Primary Use” address is different from the billing address on your account.

 

Please follow this article to update your addresses:

http://www.att.com/esupport/article.jsp?sid=KB403393

 

Hope this helps!

Charise

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