Contributor
•
2 Messages
Login issues
I have not been able to login into my acct for over a week now. I have called multiple times with no success. I think it is ridiculous that a company this large could have an on going issue for this long!!! I am tired of dealing with it! Fix the problem!! PLEASE!!
ATTHelp
Community Support
•
232.1K Messages
5 years ago
Hello @Cheryl011,
Allow us to lend a helping hand. Are you receiving an error message when attempting to log in? Are you able to log in from the online site? Thank you.
Makaela, AT&T Community Specialist.
0
0
Cheryl011
Contributor
•
2 Messages
5 years ago
match records. Or it’ll say try again later. My case is supposed to be
escalated. But have not heard from anyone. Today as soon as I got on att to
login in it say my access is denied and and I don’t have permission to
access this website! What the heck!! ##- Please type your reply above this
line -##
0
0
ATTHelp
Community Support
•
232.1K Messages
5 years ago
Hello, @Cheryl011,
Thank you for the post. Have you tried to access your account through the myAT&T app? When you're online, have you tried to clear the cache on your browser or attempted to use a different browser to access your account? Please let us know.
James, AT&T Community Specialist
0
0