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reault's profile

New Member

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4 Messages

Friday, December 29th, 2023 6:56 PM

Closed

No service for jeep

Is AT&T ever going to correct the problem with Jeep Wi-Fi? Had service in 2018 when I bought the Jeep but after an update their service disappeared and they have yet to correct the problem.

Accepted Solution

Community Support

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232K Messages

4 months ago

Hey there!

 

We understand that your concern is about Jeep Wi-Fi, so please allow me to direct you to the appropriate department.

 

Please get in touch with our AT&T Car Wi-Fi team to get further assistance.

 

Hope this information helps!

Nina, AT&T Community Forum Specialist.

ACE - Master

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10.6K Messages

4 months ago

How long ago did you lose service?  If it was a few years ago, when 3G was phased out, that’s what happened.  If your Jeep doesn’t have the proper equipment to connect to 4G LTE/5G, there is nothing AT&T can do for you.

ACE - Master

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10.6K Messages

3 months ago

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