New Member
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2 Messages
Assign specific data amount to each phone line
I have a 20GB phone plan for 4 phone lines. Is there a possible way to assign or evenly divide the 20GB to each phone lines so when a phone exceed its assigned amount, it won’t be able to use data until the next period cycle?
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
No, at least not through your ATT account. Some phones do have that sort of thing in their settings.
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ATTHelp
Community Support
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231.9K Messages
4 years ago
Hello, @trammynguyen,
Thank you for reaching out. @sandblaster is correct. It isn't possible to evenly distribute data between devices.
Have a great week.
James, AT&T Community Specialist
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trammynguyen
New Member
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2 Messages
4 years ago
How about an option to automatically turn off data on one of my phone line when it reach to a specific amount? My grandma loves to watch youtube but she doesn’t know how to control her data usage. I want to find a way to still let her use cellular data but just to a specific amount each month. I would appreciate for any recommendations on what I can do.
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sandblaster
ACE - Expert
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64.7K Messages
4 years ago
You can turn data off on any line but it isn’t automatic. You just need to keep checking her usage and shut it off when she reaches your threshold.
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ATTHelp
Community Support
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231.9K Messages
4 years ago
Hello, @trammynguyen,
It's not possible to set limits on devices within the account. You can possibly do it with the device itself itself. Here's how to set data limits on an Android phone:
Let us know if this helps.
James, AT&T Community Specialist
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