New Member
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2 Messages
No internet
Hi I've bought a sim card and refill card but my phone says no internet I have asus rog 6 unlocked can you please assist me
New Member
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2 Messages
Hi I've bought a sim card and refill card but my phone says no internet I have asus rog 6 unlocked can you please assist me
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
1 year ago
Again, you first need to verify that phone is compatible. There is a link where you can validate the imei that I can’t find, maybe someone else will post it. There is also a list of compatible phones, if your phone is not on it, it’s not compatible. Here is the list: https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf
Once you know the phone is compatible, you need to activate the SIM card and purchase a plan. There is no “best” plan, that totally depends on what you need.
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sandblaster
ACE - Expert
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64.7K Messages
1 year ago
Have you verified that phone is compatible with ATT’s network? Many unlocked phones are not. A refill card is just a refill card. It doesn’t get you service until you use it to pay for a plan. Have you purchased a plan?
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Red1999
New Member
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2 Messages
1 year ago
No I only bought the the sim card and prepaid refill of $50 but which plans is the best for the asus rog 6 phone
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ATTHelp
Community Support
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231.7K Messages
1 year ago
Hi Red1999, we're here to help you with your AT&T PREPAID plan options.
As the ACE @sandblaster mentioned, you would want to check the make and model of the phone to make sure it's compatible to work on the network.
Compare the following AT&T PREPAID plans to see what's right for you.
Let us know if this helps. Reach back out to us if you have any other questions.
Jeff, AT&T Community Specialist
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