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Red1999's profile

New Member

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2 Messages

Thursday, April 13th, 2023 4:49 PM

No internet

Hi I've bought a sim card and refill card but my phone says no internet I have asus rog 6 unlocked can you please assist me

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

11 months ago

Again, you first need to verify that phone is compatible. There is a link where you can validate the imei that I can’t find, maybe someone else will post it. There is also a list of compatible phones, if your phone is not on it, it’s not compatible. Here is the list: https://www.att.com/idpassets/images/support/pdf/Devices-Working-on-ATT-Network.pdf

Once you know the phone is compatible, you need to activate the SIM card and purchase a plan. There is no “best” plan, that totally depends on what you need.

ACE - Expert

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64.7K Messages

11 months ago

Have you verified that phone is compatible with ATT’s network? Many unlocked phones are not. A refill card is just a refill card. It doesn’t get you service until you use it to pay for a plan. Have you purchased a plan?

New Member

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2 Messages

11 months ago

No I only bought the the sim card and prepaid refill of $50 but which plans is the best for the asus rog 6 phone 

Community Support

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229.5K Messages

11 months ago

Hi Red1999, we're here to help you with your AT&T PREPAID plan options.

 

As the ACE @sandblaster mentioned, you would want to check the make and model of the phone to make sure it's compatible to work on the network. 

 

Compare the following AT&T PREPAID plans to see what's right for you.

 

Let us know if this helps. Reach back out to us if you have any other questions.

 

Jeff, AT&T Community Specialist

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