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Internet gets blocked and poor signal
I purchased an unlocked Samsung galaxy a20s. I transferred my AT&T prepaid service plan with it. Since then I've had very bad internet service. I want to know what I have to do to switch carriers? And plus it's an unlimited plan but shows Data Warning.
ATTHelp
Community Support
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231.5K Messages
3 years ago
Hi @Mary0217
Thank you for reaching out to us. We'll be happy to look into this for you.
Are you saying that you purchased the device elsewhere and you're trying to use it with us? Or are you trying to go to a different carrier?
If you're trying to use it with AT&T, you may need to reset your device APN settings. With clarification, we can advise further.
Darais, AT&T Community Specialist
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